24-hour live support services for UK businesses and their subsidiary offices across the globe.
The provision of IT support for subsidiary offices overseas presents a logistical challenge for IT Directors who wish to ensure parity of service between offices working to business and anomalous hours.
Legacy 24 hour IT support is often associated with vanilla service levels and IP-based automation. Attentive, instant support, coupled with the highest standard of service is only achievable through a premium 24/7 solution.
Coupling senior technical expertise with instant support, Complex IT offers a 3-tier 24/7 global support structure that is accessible at the following times:
Level 1 – Monday to Friday – 6:00 am to 8:15 am
Level 2 – Monday to Friday – 9:00 pm to Midnight
Level 3 – Monday to Sunday – Midnight to 6:00 am
Located in London UK, our network operations centre delivers a superior 24/7 support service to subsidiary offices located across Europe, the Middle East, North America and Asia.
For initial consultation, speak directly to a client manager and find out more about our premium 24/7 support service today by calling us on 020 8501 7645. Alternatively, click below to submit your details online.