Client Case Study: How We Delivered a Structured Network Cabling Solution for a UK Tour Operator.

Posted on November 2, 2017 by Complex IT

The Challenge.

  • The client was moving to a historic premises that wasn’t designed to facilitate a structured network cabling infrastructure.
  • The new headquarters needed to accommodate their state of the art data cabling infrastructure without compromising the construction and preservation of the building.
  • In addition to serving their immediate connectivity requirements, the network must also allow for future upgrading of the data cabling infrastructure.

The Solution.

  • Install a Cat6e structured cabling system throughout the entire building, utilising existing pathways that are already being used by other utilities such as heating, ventilation and electrical systems – reducing the amount of trunking and raceways visible throughout the building.
  • Use the existing flue in the building as an additional pathway for network connectivity between floors, installing outlets near the flue for each floor.
  • Install fibre optic backbone cables that interconnect between telecommunication rooms, equipment rooms and entrance facilities.
  • Install wall mounted network data communications rack cabinet with required patch panels and patch leads.
  • Install a tailored wooden surface with decorated perimeter for the surface raceway in order to accommodate the cables that are running above the hallways and other rooms.
  • Channel out existing plaster walls and install conduit for tunneling communications cabling. This technique was not used on any walls where decorative moulding and unique architectural features are visible.

The Outcome.

  • The client now has a high performance structured network cabling infrastructure that serves both their voice and data connectivity requirements.
  • The entire project was completed without changing the building’s appearance or architectural finish. Any walls that were channelled were restored to their original condition and bespoken wooden decorated raceways were used to blend in with the surroundings.
  • The client has a guaranteed future-proof infrastructure with reusable pathways available for future expansion.

data cabling installation case study

Client overview.

Founded over 15 years ago by the current directorship, our client is now one of the fastest growing tour operators in the South East of England. Well known for their active family holiday destinations, the company operates from 20 offices in the London and the Home Counties and carries more than 20,000 passengers every year.

The company is growing fast.

The past three years has seen a significant period of growth for the company thanks to a growing demand for their unique holiday packages, in addition to the success of their marketing campaigns and their customer service reputation.

To cope with the growing demand for their unique adventure holidays, the company was planning to move to a newly opened headquarters which is a historical building located in South London. Their new headquarters can accommodate a larger number of employees and will be home to over 100 office-bound staff members.

Network cabling Case Study - challenges

The challenge.

The client was moving into a vintage building.

The company was determined to challenge current trends by moving to a unique but dated premises that could easily accommodate their state of the art IT systems.  Technology is at the heart of everything they do, so it was essential for the building to have a structured network cabling infrastructure in place that will serve their connectivity requirements. It will also allow for future upgrading of the initial cabling infrastructure.

The building wasn’t designed to facilitate data cabling.

All modern office buildings are built to accommodate network and communications cablings through standard pathways that usually include raised floors, suspended ceilings, hollow walls and modular partitions. Due to its age, the client’s new building was not designed to facilitate the routing of voice and data cabling. There was some flexibility because this wasn’t a listed building however, the client was very eager to preserve the fine craftsmanship and construction of the building.

Because of this.

Our client decided to seek the services of a network cabling specialist that would be able to implement structured cabling solutions that would not damage or interfere with the building’s architectural finish.

It’s nice to be recommended.

The client approached us after we were recommended to them by an acquaintance that used our structured cabling services for a challenging office move project three years ago. This was a project that stood out in their memory because the circumstances were similar to this project.

We initially arranged a meeting between a member of our Project Management team and the head of IT which allowed us to fully understand their challenges and requirements for this project. After a successful response and detailed presentation of our project plan, Complex IT was chosen as the preferred structured cabling services provider.

Our goal was to ensure that we provided modern voice & data network connectivity throughout the entire building without damaging the craftsmanship of the building’s architecture.

Network Data Cabling solutions

The solution.

A member of our Project Management team was tasked with delivering the structured cabling project on time and within budget. It was vitally important for us to work closely with the IT Manager and fit-out company during the initial design process to plan the correct pathways and spaces required for the initial cabling system. This included reusable pathways for future expansion.

Two of our most experienced network cabling engineers would be provisioned to facilitate this project. We specifically chose these engineers because they had previous experience with implementing cabling solutions in a historical building.  Together with our Project Manager, they implemented the following voice and data cabling solutions:

  • 1. Installation of Cat6e structured cabling system throughout the entire building.
  • 2. Multiple Cat6e floor outlets installed across 3 floors, including the reception area, customer service department, the conference facilities and management offices.
  • 3. Installation of fibre optic backbone cables that interconnect between telecommunication rooms, equipment rooms and entrance facilities.
  • 4. The installation of a wall mounted network data communications rack cabinet with required patch panels and patch leads.
  • 5. Termination and testing of all the above cabling processes.
  • 6. Production of a detailed network diagram for the site which is passed onto the IT Manager.

Data Cabling case studies

Preserving the integrity of the building.

One of the priorities for this project was to preserve the construction and architectural finish of the building.

  • Where possible and in accordance with health and safety regulations, we utilised any existing pathways that are already being used by other utilities such as heating, ventilation and electrical systems. This helped to reduce the amount of trunking and raceways that would be visible throughout the building.
  • In addition, we used the existing flue in the building as an additional pathway for network connectivity between floors, installing outlets near the flue for each floor.
  • Because the building was so old, the ceiling height wasn’t efficient enough to add a false ceiling to permit the installation of a cable tray. Our solution was to install a tailored wooden surface with decorated perimeter for the surface raceway. This would accommodate the cables that are running above the hallways and other rooms throughout the building while blending in with the décor.
  • There were several plaster walls that we were able to channel out and install conduit for tunneling communications cabling. These walls were then re-plastered and painted to match the original finish. This technique was not used on any walls where decorative moulding and unique architectural features are visible.

Procurement management

Material logistics.

All the cabling and networking materials required for this project were sourced by our in-house procurement team. The cost of materials was included in the original tender response and confirmed in the project sign-off.

The outcome.

The entire project was successfully completed on time and within budget in 7 days from the original sign-off.

  • The client now has a high performance structured network cabling infrastructure that serves both their voice and data connectivity requirements.
  • The entire project was completed without changing the building’s appearance or architectural finish. Any walls that were channelled were restored to their original condition and bespoken wooden decorated raceways were used to blend in with the surroundings.
  • The client has a guaranteed future-proof infrastructure with reusable pathways available for future expansion.

Our team completed the project outside of standard office hours in order to minimise disruption to our client’s business. Our Project Manager was onsite throughout the entire process and they provided progress updates to the client’s IT Manager on a daily basis.

About Complex IT.

We’re a highly technical IT consultancy.

Complex IT specialises in the delivery of complex IT projects. Additionally, we provide ongoing IT consultancy services to large organisations across the UK. One of our key specialised services is the design and implementation of high performance and high capacity structured cabling solutions across an extensive variety of environments.

Our highly skilled team retains over 20 years of experience implementing cabling solutions across an extensive range of buildings, including offices, retail premises, new builds, educational establishments and sports facilities. Our accomplishments also include an extensive cabling project completed at the new Wembley Stadium.

We’ll deliver bandwidth, throughput and resilience that’s tailored to your business requirements.

You can speak directly to a professional IT Consultant to find out more about our structured cabling solutions today by calling 020 8501 7645. Alternatively, you can provide more information about your requirements by completing the online contact form below.

  • This field is for validation purposes and should be left unchanged.

The Author: Katie Parson

The Author: Katie Parson

Content Architect at Our IT Department Ltd.
A Woman of few words, except when writing. Katie likes to write about anything technology related and enjoys gaming in her spare time. Stay up to date with Katies latest work by following her on Twitter.
The Author: Katie Parson

Latest posts by The Author: Katie Parson (see all)

    Want more information? Get in touch with us, or use the quick contact form below.

    Get in touch.

    Submit your details below to request a callback from a professional IT consultant. You are welcome to upload a project outline or schedule of requirements.
    • This field is for validation purposes and should be left unchanged.